Vendors and suppliers are critical to a company's success. A formal system for tracking and evaluating supplier and vendor performance is critical to your company's smooth operation and profitability. Successful businesses welcome suppliers and vendors as partners in their efforts to expand their operations. As a result, you must select a supplier using the proper processes and criteria. This Supplier Qualification, Performance, and Contract Compliance Management training course take a systematic approach to teach you how to qualify suppliers, improve performance, and ensure contract compliance.
How wide is an adequate number of suppliers to maintain?
Selecting only the best suppliers to participate
How to measure their performance objectively
To ensure that they perform according to expectations
Comprehend to dodge combative relationships with their vendors and suppliers
Specify the purpose in understanding what value-add is given by the vendor
Specify the necessary steps in a suitable supplier evaluation
Matching customer requirements with the correct supplier segmentation
Develop meaningful performance measures
Learn how to use those performance results for continuous improvement
Gagne's nine steps in retention to transfer knowledge to work practice is adopted through adult learning facilitation. Facilitation by an experienced practitioner and consultant, where individual and team exercises, and group discussions covering the many topics presented in the training course.
Contracts, Procurement and Project Personnel
Engineering, Operational, Quality and Maintenance Personnel
And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations
Distinguish between Supplier and Vendor
Determining the Goals and Objectives of Procurement
End-user Involvement in Earlier Supplier Management
Compiling Supplier Selection Criteria
Developing an Approved Supplier List
Supplier Segmentation
Vendor / Supplier Pre-qualification Questionnaire
Supplier Evaluation
Quality Management Systems
Performing a Supplier Assessment
Certification of Suppliers
ISO Certification
Setting Acceptance Criteria
The setting of Objectives that are aligned with the Goals of the Company
Characteristics of a Good Performance Measurement System
Developing a Supplier Performance System
Supplier Performance Management and Metrics
Implementing the System
Rating the Individual Supplier
Ranking Your Suppliers
Disseminating the Results: What to do and what not to do?
Rewarding Good Behavior
Supplier Recognition
Corrective Action Procedures
What constitutes a Breach?
The Different Types of Breaches
The Different Remedies Available
Determining the Quantum of Damages
Liquidated Damages
Equitable Damages
Court Injunction
