Essentials of Quality Assurance

Introduction

To manage quality assurance, many organizations have adopted a structured approach to managing their operations through various different standards and techniques. This interactive Oxford Essentials of Quality Assurance training course will improve delegate skills and knowledge of quality assurance, as well as provide them with best practices for improving quality assurance within their organizations, including the new ISO9001.
This training course will provide an overview of the various concepts of managing quality in organizations and will look at how risks and opportunities are frequently successfully managed in organizations through effective quality assurance management.

Course Objectives of Essentials of Quality Assurance

By the top of this training course, delegates are going to be able to:

• Be conscious of the history of quality assurance and standardization
• Understand a part of effective teamwork in contributing to overall quality assurance in their organization
• State different models and frameworks for quality assurance
• Recognize the importance of the customer within the quality management system
• Understand the newest international frameworks in management systems and discuss a number of the advantages these can bring back organizations
• Appreciate methods for identifying and improving interaction in business processes

Course Methodology of Essentials of Quality Assurance

The participant will learn by active participation during the course through the utilization of case materials and exercises which will bring a practical understanding to the concepts of quality assurance and management. this may include the chance to relate the training of the course to “real life” issues in their own organization and their experience as customers themselves.

Organizational Impact of Essentials of Quality Assurance

• Shared organizational vision for quality assurance and management
• Improved communication within the organization
• An enriched understanding of the importance of quality and customers to the organization
• Benefits of an efficient quality management system
• Enhanced quality planning, assurance, and control measures

Personal Impact of Essentials of Quality Assurance

• Increased understanding of the importance of quality management in organizations
• Develop an understanding of how their role can assist the organization in developing an efficient quality management system
• Expand understanding of how teamwork impacts upon the standard management system
• Develop team work skills
• Increase knowledge of varied quality management frameworks and their application