This Contract Negotiation Strategies & Effective Purchasing training course challenges the belief that anyone can purchase well and negotiate effectively. Neither of these assertions is correct. This belief wastes both large and small organizations' energy and profit.
This training course may save your company money by establishing a solid understanding of the benefits of purchasing offers and how to create a function capable of delivering those benefits through organizational excellence.
The ability to negotiate, not only with the marketplace but also with internal departments such as Engineering, Production, Finance, and Safety, is the second fundamental to success. Unfortunately, such negotiations are frequently delegated to those who are least capable of producing effective results. This impediment has a ripple effect throughout the organization, resulting in lower profitability, increased business risk, increased personal stress, and increased operational costs.
Participants must compare their understanding of their skills to principles that support effective purchasing and address concepts and ideas that benefit both the organization and themselves.
The objectives of a well-run purchase process and how to reach your internal customer. Establishing a basic understanding of the process of Negotiation
Significance of getting the specification to reduce both cost and risk. Evaluating potential suppliers and managing the supply chain
Tenders & bid evaluation & analyzing Price Cost and Value through financial management /analysis
The purpose of a contract / Legal needs / Terms and Conditions. Preventing contract failure. Discovering your personal negotiation capability
Obstacles to good negotiation. Tools of the successful negotiator. Essential elements of negotiation AND developing a personal action plan for improvement
Build an efficient and effective purchasing function
Communicate more effectively inside and outside of the organization
Understand your personal strengths and weaknesses
Understand contract needs and eliminate contractual risks
Plan and deliver a successful negotiation and negotiate with different cultures
Have confidence in your ability to negotiate at all levels with all organizations
This training course is very participatory. Participants are expected to associate lessons with their experiences and challenge current thinking in group discussions. Team-based exercises cover key learning phases in which participants examine problems and provide solutions for specific exercises. Smaller negotiations during the course lead to more complex negotiations on the final day. Each representative is expected to develop an action plan to bring learning back to work.
Identify the key failures which prevent the purchasing operation from being successful
Develop a more confident individual, comfortable representing the function at all levels in the Company
Reduce total cost of purchased materials, equipment, and services at reduced risk
Change from being reactive to needs to being proactive in all aspects of performance
Protect the Company’s interests through a better understanding of negotiation and contracts
Make performance improvement a key element in managing the business
An appreciation of what is possible in Purchasing and how you may contribute more
An understanding of your present capabilities and where you should invest in personal improvement
Increased confidence in operating in different environments/cultures / business levels
Greater comfort and confidence when placed in ‘difficult’ negotiating positions
An appreciation of other people’s problems and how to persuade them to your way of thinking
Become more challenging of existing methods and systems and less accepting of the way things are
This training course benefits those who make policy as well as those whose role is to apply policy. Status / Job title / Role in the Company is irrelevant. It is applicable to those new to the purchasing as well as those experienced in the process.
Those who are new to purchasing
Those with some years experience in purchasing but who wish to regenerate their thinking or attitude
Those at all levels in projects/site contract management/engineering with supply chain involvement
Those in a Company who influence the selection of materials/services/source of supply
Any person regardless of background or present role/position who wishes to understand the purchase process
What is purchasing?
Why is professional purchasing in decline?
Is your organization infected with the virus of purchasing failure?
Should We Outsource the Process
Can we be Effective without being Efficient?
The Importance of Reaching-out to the Internal Customer
Purchasing Strategy – Where does your money go?
Introduction to Negotiation
Styles of Negotiation
Uncertainty in Negotiation
How the Supplier Evaluates You
Knowing yourself - What you value, what you don’t
Who are you? - Myres Briggs Analysis
The Mental Traps of Negotiation
Importance of Social Skills
Competency or Skill
Analysis of Personal Competencies
Competencies of the Negotiator
The Importance of Market Research
Globalization & Supply Chain Risk
Price / Cost / Value
Pricing Mechanisms
Price & Cost Validation
Total Cost of Ownership
Contract Structure
Supporting Documents
Terms and Conditions
Payment Options
Warranty and Guarantees
Insurance
Ownership
Making the Contract Work
Legal Needs
Undue Pressure Duress / Mistake / Misrepresentation
Frustration / Breach of Contract / Variation / Private
Agency
Failure to Agree
Do We Select the Right Supplier?
Supplier Evaluation
Tenders - The Process
Tenders - Do they deliver what we desire?
Long Term Supplier Relationships - Good or Bad
Electronic Commerce Advantages and Dangers
Ethics – Impact of Bribery and Corruption in business
Corruption - Personal
Corruption - Global
Corruption - What can be done?
Self-awareness in Negotiation First Know Yourself
Negotiating with Different Cultures
Personal Cultural Comfort Zone
Listening and Persuasion
Asking the Right Questions
Reading Body Language
Timing the Negotiation / Venue
Dealing with Power and Authority
Telephone Negotiations
The Importance of Planning
Engaging with the Other Side
Bargaining
Making Concessions
Dealing with Tactics and Threats
Closing the Deal
Essential Things to Do in Every Negotiation
Review - What three things will you take away with you to discuss in your business?