This Emotional Intelligence and Creative Reframing Skills for Innovative Policing training course will assist law enforcement officers in gaining competency to more effectively protect and serve the public, learn to appropriately monitor their own and other people's emotions, and use this knowledge to guide their thinking, action, and decision making; particularly during intense confrontation or interactions with the general public. Policing is a stressful, difficult, high-risk, and emotionally taxing profession. Emotional Intelligence (EQ) appears to be a factor in predicting work performance that requires regular interpersonal contact with people—the cornerstone of the law enforcement profession.
This highly interactive and engaging training course will assist you in developing positive emotional labor control, that is, how you manage your own emotions while providing service to others in the execution and performance of job duties. This training course will teach you how to achieve and maintain a high level of successful negotiation and social interaction, how to understand the perception and emotional makeup of stakeholders, how to gain in-depth knowledge, practical skills, and intrinsic motivation to practice emotional intelligence, and how to exemplify a commendable model of community policing.
Trait and ability models of the Emotional Intelligence (EQ)
Holistic model and approaches to handling emotions
Brain gym sessions and reframing techniques to stimulate neural networks
Assessment of your EQ and summary of customized personal development pathway
Therapeutic power relaxation session to inspire optimism
Assess oneself accurately and gain valuable awareness of oneself
Monitor your own emotions and behave appropriately to reflect the highest standard t for your benefit and that of your Team & Department
Positively influence the public and establish excellent community policing
Set an example and inspire best policing practices
Cultivate spontaneous Flexi mindset to achieve innovative policing
The Emotional Intelligence and Creative Reframing Skills for Innovative Policing training course will combine presentations with interactive practical exercises, supported by video material and case studies. The participants will be encouraged to participate actively in relating the principles of emotional intelligence to the needs of their workplace.
Develop a highly emotional intelligence organizational culture
Understand and apply the psychology of effective teamwork
Improve corporate teamwork and achieve policing objectives
Enhance public cooperation and community policing
Develop an emotionally intelligence and positive work force
Generate innovative options to solve problems
Gain deeper self-awareness and strategic insights for personal development
Develop and cultivate emotional intelligence competencies
Effectively manage your own emotions & emotions of others
Personal growth as an emotionally intelligent leader
Understand the different personality styles and work effectively with them
Develop flexibility in problem-solving and be more creative and innovative in approaching all situations
Team Leaders
Traffic Police
Support Functions
Community Police Roles
First-line and Middle Managers
Criminal Investigation Department (CID)
The truth about Emotional Intelligence & why it works even for policing
Increasing self-awareness your enhanced public relations
The impact of perception on interpersonal relationships
Identifying your own preferred behaviors and orientations
Minimizing blind spots and maximizing strengths and growth potentials
Theories and concepts of leadership
Growing from position to personhood of leadership
Utilizing bases of power appropriately
Collaborating and relating with different personalities effectively
Blame, responsibility, and professionalism
Giving & receiving feedback humbly and effectively
Strategic conflicts resolution promoting collaboration
Strongly connect with active listening skills
Inspiring others with your life mission statement
Coaching questions to empower others
Split-brain theories and implication
Dynamics and interactions of the left and right hemispheres
Creative problem-solving models and essentials
SEEK creative processes
Developing reframing skills for innovative problem solving
Putting motivation theories to practices
Achieving compliance with the laws of persuasion
Basic trust and abundant motivations
Inspiring others with value-based policing
Non-alienation principle for soliciting cooperation