This Coaching Skills for Police Supervisors training course will assist participants in improving their coaching, mentoring, performance review, and interaction skills with colleagues, line managers, stakeholders, and service users. Helping others reach their full potential is an important leadership skill; this course will assist participants in recognizing and supporting the development of themselves and their employees.
It will allow participants to think about their learning, coaching, and mentoring styles and how to best adapt them to any given coaching/development situation, such as a difficult staff appraisal. This highly interactive course explores underlying theories and best practices, allowing participants to practice knowledge and skills in a safe learning environment before identifying the time, place, and opportunities to transfer learning back into their workplace.
Communication, body language, cultural considerations, contracting, and required skills will be explored and contextualized within the culture and context of 21st Century Policing.
Coaching and Mentoring – Similarities and Differences
Understanding Self and Others - using a Myers Briggs Type Instrument (MBTI) to explore delegates preferences including Communication and Leadership
Coaching Models and Processes
Coaching in Action
Learning into Action – Planning for Success
Understand their preferences (MBTI) and how to adapt these to people and situations
Plan and prepare a coaching session
Deliver coaching sessions
Recognize differences and similarities of coaching and mentoring
Develop an action plan to support the transfer of learning back into the workplace
This Coaching Skills for Police Supervisors training course will be highly interactive employing group and individual work, video and audio clips, and team exercises with opportunities for the participants to practice skills and knowledge in a safe learning environment. During the course, the participant will coach and be coached to gain a deeper understanding of the process, techniques and challenges.
Policing is a service built on effective communication and coaching as a form of communication that supports personal development and performance improvement.
Improved staff confidence leading to improved performance
Improved communication skills with a focus on questioning and listening
Develop feedback skills to improve performance
Recognize coaching and mentoring as tools to develop the performance of staff
Improve organizational appraisal processes
Identify communication tools and situations in which to apply them to the best effect
Enhanced self-confidence, improving personal, and professional relationships
Provide with a suite of communication tools and how to utilize the best effect
How to employ coaching and mentoring to support personal development and career goals?
Help develop appraisal and goal-setting skills
Improved communication skills
Help with action planning and turning plans into actions
Team Leaders
First Line and Middle managers
Senior Leaders
HR Professionals and those in teaching / training roles
Support Functions
Specialist Roles including Traffic Officers and Criminal Investigations
How we Learn?
C & M as a Process – Differences and Similarities
Leadership and C&M
Communication Skills including Questioning
Cultural and Contextual Considerations
C & M Skills
Processes and Models
Planning and Preparing
Contracting and Confidentiality
Emotional and Political Intelligence
Individual and Team Coaching in Action
An Emotional Intelligence Self-assessment Process with Group Exercises will Explore Personal Preferences
Emotional Intelligence and its Application to Policing
How your personal preferences shape your interactions with others?
Benefits of Diverse Organizations
Understanding Self and How this Influences Your Coaching Style and Approach
Having a Go
Planning and Preparing your Coaching Session
Giving and Receiving Feedback
Being Coached
Debriefing
Having Another Go
Coaching in Action
Feedback and Debriefs
Learning Transfer
Action Plans and Continued Professional Development