Companies of all sizes rely on skilled, motivated, and knowledgeable salespeople to expand their customer base and increase revenue. This course is designed to provide delegates with the knowledge and confidence needed to overcome objections, close more sales, and generate new business opportunities. Face-to-face communication skills, persuasion techniques, and sales negotiation strategies are all emphasized.
Delegates will learn how to use interpersonal skills to quickly build trust and rapport with their customers and prospects during this advanced sales course. Delegates will also learn how to effectively identify and develop key account customers using professional sales best practices.
• Plan, manage, and control the sales process to extend sales effectiveness
• Diagnose and resolve problems that make obstacles to new business opportunities
• Successfully resolve customer objections and shut the sale
• Utilize time-proven sales negotiation techniques and persuasion skills
• Maximize social media selling strategies to extend revenue
• Describe effective strategies for developing new business opportunities
• Incorporate social media marketing best practices to extend sales
• Utilize visual communication to create trust and rapport face-to-face or over the phone
• Design a multimedia sales presentation
• Overcome customer sales objections and shut the sale
• Customize a sales presentation to appeal to the four customers “buying styles”
This course encourages delegate participation through a mixture of lectures, conferences, practical exercises, case studies, video clips, and breakout sessions designed to strengthen new skills.
• Increased Sales Revenue Growth
• Greater penetration and Brand Awareness
• Foster a Company-wide Sales Culture
• Improved Customer Service
• Increased Sales Team Morale
• Lower sales department Turnover
• Greater Job Satisfaction
• Enhanced Communication and Negotiation Skills
• Improved Job Performance
• Opportunity for Career Advancement
• Improved Time Management Skills
• Increased Income Potential