This course enables experienced managers to'master' people management and to believe that team leadership can be taught and has a tangible impact on the manager, the team, and the organization. An important distinction to recognize is the distinction between leadership and management.
But what exactly makes a leader credible? Why and how do followers become inspired? The ability to 'influence' others is part of the solution - organizations benefit more from motivated teams than from groups of individuals. Leadership is what makes this happen; it is a skill that entails understanding several core management concepts and then putting them into practice.
This course provides experienced managers with the leadership skills they need to thrive in any situation.
How to be more effective, increase personal impact, make better use of time, and delegate appropriately
Appreciate the benefits of clear communication, influence through building rapport, how to recognize and then manage conflict
Key factors and steps in team building, people management, and how to motivate
Mastering people management & team leadership through dynamic coaching, mentoring, and development
Understanding and defining the key aspects and potential of your role
This course will introduce the fundamental principles of how to effectively manage people and lead teams and show participants how to share this knowledge through active coaching and mentoring.
Understand your role as manager and leader
Establish clear objectives and standards of performance for your teams
Manage your workload using effective prioritization and delegation techniques
Maximize your influencing skills through skilled communication
Build an effective team and exceed expectations
This course utilizes a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays, and syndicate discussions. Formal inputs are used to introduce underpinning theory. A key part of the learning process is sharing the differing experiences participants bring, as well as experimenting with the novel – and sometimes challenging – techniques.
Increased self-awareness, flexibility, and confidence.
Motivated to deal with operational tasks
Better able to stand back from the everyday detail
Capable of focusing on the longer-term organizational needs
Secure in the knowledge that their team are truly capable, or able to identify why not
Increasing career flexibility: managers with these skills are in short supply
A range of different approaches to leadership and management practice
The ability to select leadership and management approaches most suitable for their situation and personal style
Confidence through the opportunity to experiment with key techniques before applying them in the workplace
The self-assurance to move beyond traditional assumptions about the ‘right way to manage
