The workplace is changing, and HR must adapt to meet the demands of the new reality. HR's role has evolved from useful to transformational. HR must develop into a brand builder and leader. HR strategies must evolve to reflect the way society is changing. Regular coaching and feedback, for example, have replaced the old notion of performance being managed by a yearly evaluation.
Employee empowerment and involvement have supplanted the old notion that a manager is the source of knowledge and authority. This introduces arrangements that allow organizations to delegate responsibility to employees, allowing them to make their own decisions and contribute to the success of the organization.
Managers, Supervisors, and Team Leaders must develop soft skills, competencies, and know-how in order to effectively manage people, particularly during times of change.
In the past, HR hired through agencies or advertisements and relied on interview techniques like panel interviews, with no regard for the need to make the process two-way. In today's world, everyone knows what it's like to work for your company because of social media.
The Building Blocks to design an Effective HR Function
Developing the Function to match changes in Society
Developing the Role of HR and the Role of the Manager
Processes for:
Handling Change
Recruitment
Handling Performance Issues
Improving Commitment and Productivity
The Application of the Theory of the Psychological Contract (how to get the best from the workforce)
Identify the trends that are changing the role of HR and the world of work
Describe the role or purpose of the HR function and the contribution the HR function makes to improving productivity and engagement
Explain the key principles and practices involved in
HR Strategy
Recruitment and Selection
Induction
Retention
Employee Relations
Apply an effective performance management process
Understand and use competencies for recruitment and performance management
Know how to handle conflict and disagreement
Apply some of the key personal skills needed to succeed in HR
The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises, and feedback. Each day of this course will end by representatives completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.
The purpose of this course from an organization’s point of view is to promote an effective approach to Human Resource Management.
Know how to get the best from their greatest asset – their workforce
Know how to handle change effectively from an HR point of view
Know how to increase productivity
Know how to improve morale
Know how to improve motivation
Have an HR function which closely and in a mutually supportive way with the full line management team including Supervisors and Team Leaders
Be effective in a range of circumstances encountered by HR professionals
Be confident in their approach to HR management
Be confident in their dealing with line managers, Supervisors and Team Leaders
Know how an effective HR function is structured
Know how to handle a range of employee relations issues
Be able to define a clear purpose and role for the HR function and to develop and implement an HR strategy
